Phonebooth Support Home
Sean Rivers Jul 21 • Announcements
We will be releasing significant Phonebooth feature updates over the next few weeks. These updates address two of the top three requests made in by our UserVoice community. You can currently preview most of the new features through our Phonebooth Free service. The Update is largely concerned with the way Group calls are presented to Users, the release includes:
- Group announcement gives you a message when receiving calls from a group;
- Caller ID number control aids Users when receiving a call on a moblile phone;
- Caller ID name control manipulates the display name to know what sort of call you are picking up
- Add minutes to Phonebooth Free at only 3 cents per minute
Sean Rivers Jun 10 • Announcements
Release Date: Jun 9, 2010
Enhancements and Fixes:
- Cisco phone dialing timeout fixed
- Simplified provisioning for Cisco phones
- Modified Polycom volume settings to persist from call to call
- Conference bridge audio quality fixed
- Improved conference bridge messaging
- Fixed auto attendant audio greeting file upload
- Fixed Stepper bugs across all supported browsers
- Fixed bug that prevented users from recording voicemail name/greeting from their portal
- Added IE 8 and Chrome 6 to supported browser list
- Improved Auto Attendant handling of groups and shared spaces option when no entities exist
- Improved "feedback" functionality in Admin Portal for Phoneboth Free
- Improved support for Phonebooth Free customers with full ticker support from the Admin portal.
- Added voicemail download
Brianna Mundy Jun 08 • Announcements
Release Date: Apr 19, 2010
Enhancements and Fixes:
- Fixed message waiting indicator light for "remote" endpoints
- Fixed multiple server-side issues improving scalability and redundancies
- Improved call transfer stability
Sean Rivers Apr 02 • Announcements
Bug Fixes
Fixed prompt in Dial-by-name Directory to request caller to press # after search entry.
Enhancements
Added ability to record and mange voicemail name and greatings directly from the User and Admin Portals for Free and OnDemand
Added help text and instructions accross the Free and OnDemand portals
Added Forgot Password reset link,"Can't access your account?", to OnDemand login page
Added the ability to record and playback your voicemail name and greeting from the User settings
Set a default time (30 seconds) to Find me, Follow me
Added help tips and link for Twitter, LinkedIn, and Gravatar options under the User settings
Added Company's main # to the top right of the Administration Portal for Phonebooth Free
Added ability to engage or disengage Finde me, Follow me for Phonebooth Free Users
Release Date: Apr 2, 2010
Bug Fixes
- Fixed prompt in Dial-by-name Directory to request caller to press # after search entry.
Enhancements
- Added ability to record and mange voicemail name and greatings directly from the User and Admin Portals for Free and OnDemand
- Added help text and instructions across the Free and OnDemand portals
- Added Forgot Password reset link,"Can't access your account?", to OnDemand login page
- Added the ability to record and playback your voicemail name and greeting from the User settings
- Set a default time (30 seconds) to Find me, Follow me
- Added help tips and link for Twitter, LinkedIn, and Gravatar options under the User settings
- Added Company's main # to the top right of the Administration Portal for Phonebooth Free
- Added ability to engage or disengage Find me, Follow me for Phonebooth Free Users
Sean Rivers Mar 11 • Announcements
Release Date: Mar 10 2010
Bug Fixes
- Fixed bug in Group 'Final Destination' ring duration
- Improved voicemail file compression for audio quality
- Code upgrade to improve conference bridge call quality
- Shared Space ring timeout now results in message to caller instead of fast busy
- Auto Attendant now loops through greeting in the event of a bad selection or no selection
- Improved SMTP management
- Message waiting indicator light fixed for phones not behind an EdgeMarc gateway
- Fixed bug for default voicemail password
- Bug fix for voicemail boxes deleting as a result of user configuration changes
- Bug fix affecting multiple checkbox selection in voicemail portal
- Portal / Phone Timezone bug fixes
Enhancements
- Ability to record your Auto Attendant from an off site phone
- Ability to upload MP3 file for Auto Attendant messages
- ContactUs+Plus feature added allowing the creation of a click-to-call widget
- Ability to set extension based off phone number selection for a User
- Better clarification on the dashboard for a company's seat availability
- Indicate whether a DID is available in the Auto Attendant drop down menu
- Ability to edit a user's First and Last name in the User section of the portal
- The ability to remove the attachment of a DID to an Auto Attendant without having to attach it to another entity